Terms of service

Last updated: 16 October 2026

These terms apply to your use of marswoven.com and purchases from Burger from Mars LLC, trading as marswoven.

Please read them together with our Return and Refund Policy, Shipping Policy and Privacy Policy.

Business information

Legal business name: Burger from Mars LLC
Trading name: marswoven
Company registration number: 202565513004
Business correspondence address: 928 G ST, Sacramento, CA 95814, United States
Email: support@marswoven.com

We are a US business. Orders are dispatched from the United Kingdom. Our US correspondence address is separate from our dispatch and designated return facilities.

Using our store

You must have legal capacity to enter into a purchase contract or act with appropriate authority.

Provide accurate contact, payment and delivery information. Do not use the store for fraudulent transactions, unlawful activity or interference with its operation.

Products and descriptions

Our range includes cushion covers, throws and art prints. Each listing identifies the item, quantity, size, price and what is included.

Cushion inserts, frames and styling accessories are excluded unless the listing expressly includes them.

Screen settings may cause minor colour differences. This does not restrict your rights where goods are faulty or do not match their description.

Goods must meet applicable requirements concerning description, quality and fitness for purpose.

Prices and payment

Prices and checkout charges are displayed in British pounds sterling (GBP). The final total is shown before you submit your order and includes any taxes we are required to collect.

Standard delivery to eligible addresses is free. We do not add handling, customs, import or delivery charges payable on arrival.

Available payment methods are those displayed at checkout. Payment is subject to authorisation by the relevant provider.

Order acceptance

Submitting an order is an offer to purchase. An automatic order acknowledgement confirms receipt and does not, by itself, constitute acceptance.

We accept an order when we send a dispatch confirmation for the goods concerned. Where goods are dispatched separately, acceptance applies to the goods identified in each confirmation.

If an order cannot be fulfilled because of unavailable stock, a payment problem, an unsupported delivery address or a clear listing error, we will contact you. We will not increase the agreed price or supply a materially different substitute without your agreement.

Any payment taken for an order we do not accept will be refunded promptly and within 14 calendar days.

Delivery

Orders normally require 1–3 working days for processing, followed by estimated transit of 3–5 working days.

Delivery is available to eligible UK mainland addresses in England, Scotland and Wales, subject to the exclusions in our Shipping Policy.

We remain responsible for the goods until you, or a person you identify other than the carrier, take physical possession.

Delivery estimates do not remove your rights concerning delayed or failed delivery.

Returns and refunds

You may notify us of a change-of-mind return within 30 calendar days after the day you receive the goods. You then have a further 14 calendar days to send them back.

We cover return shipping and charge no restocking or return administration fee.

Refunds are processed to the original payment method within 3 calendar days after receiving the return, subject to any statutory rule requiring an earlier refund based on proof of return.

Our Return and Refund Policy explains the full process and your separate rights concerning faulty, damaged, incorrect or misdescribed goods.

Intellectual property

Website text, artwork, photographs, graphics and other content may be protected by intellectual property rights belonging to us or relevant third parties.

You may use the website for personal shopping and other purposes permitted by law. Other use requires permission where applicable rights require it.

Liability and consumer protections

We are responsible for foreseeable loss or damage caused by our breach of contract or failure to use reasonable care and skill.

We do not exclude liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded.

Nothing in these terms removes mandatory protections available to UK consumers. These terms do not impose an exclusive US court requirement or prevent you from bringing proceedings in a court available to you under applicable law.

Complaints and changes

Send complaints to support@marswoven.com with your order number, an explanation of the issue and the resolution you are seeking.

Changes to these terms apply to future orders. They do not retrospectively change an accepted order without your agreement.